Owner: SupportLast updated: Jul 16, 2026Status: LiveReviewed by: DanHub: v5.0-DRAFT
LiveODBC Integration Setup
AccountEdge ODBC (ODBC 34.0) is a 32-bit-only driver that lets Microsoft visualization tools -- Excel, MS Access, Power BI -- read directly from a customer's AccountEdge company file. This guide covers installing the driver, creating a data source, testing the connection, the two most common errors, and the internal pricing/purchase/platform reference for support calls.
Overview & System RequirementsWhat ODBC does, and what it needs
What to know
AccountEdge ODBC is an ODBC driver that makes a company file's data accessible from other applications. It acts as an interface between the company file and a third-party app, interpreting requests and returning data using ODBC (Open Database Connectivity) -- a standard database access method. It is a one-way connection: data flows out of the AccountEdge company file to the third-party application, not the other way around.
This guide covers how to:
- Install AccountEdge ODBC
- Define a company file as an ODBC data source
- Register a company file to enable ODBC access
- Test an ODBC data source connection
- Get help with AccountEdge ODBC Direct
Recommended system requirements
- Windows 11
- Windows Server 2019 or later (Small Business Edition is not supported)
NoteODBC performance depends on the system it runs on. The specifications above are a guide only -- if performance is inadequate, consider increasing available RAM or using a faster processor.
Installing AccountEdge ODBCDriver install
ImportantThe AccountEdge ODBC driver is 32-bit only and works exclusively with 32-bit applications. Attempting to use it with any 64-bit application may result in connection errors.
What to do
Once a customer signs up for ODBC, they receive a download link by email containing the installer for the ODBC driver.
- Download the installer from the link provided in the email.
- Double-click the installer file.
- Follow the on-screen instructions to complete the installation.
Configure ODBC (create a data source)DSN setup
What to do
- Click the Search button on the Windows taskbar and search for ODBC Data Sources (32-bit). Open it.
- When the ODBC Data Source Administrator opens, go to the User DSN tab and click Add.
- Scroll through the list and select MYOUSXXXX or MYOCAXXXX, then click Finish. (MYOUS or MYOCA is the driver's name; the last four digits are the release version, which should match the customer's AccountEdge version/year.)
- Enter a Data Source Name and Description of the customer's choice -- this name will appear later when creating ODBC connections.
- Click Browse, navigate to the location of the AccountEdge company file, and select it.
- Under Username and Password, enter a unique user ID and password if applicable. If no password is set, leave the field blank.
- Click OK to save the DSN.
NoteThe data source must be configured under 32-bit ODBC. The 64-bit ODBC administrator will not work.
ImportantThe company file name must not contain any special characters, as this can cause connection errors.
ImportantODBC requires a separate user ID to access the file. It is strongly recommended to create and use a dedicated user ID that is not normally used to log in to AccountEdge.
Test the ODBC data source connectionVerify the driver + DSN
What to do
The ODBC Test Connection utility verifies that the driver is installed correctly and that the data source is accessible.
- Using Windows Explorer, navigate to:
MYOBODBCUS34.1\bin\iwinnt
- Double-click TestConnection.exe to open the ODBC TestConnection window.
- Select the DSN option, then choose the appropriate driver's name from the Driver Name list.
- From the Data Source Name (DSN) drop-down, select the DSN created earlier, then click Test.
If the connection is successful, the lower section of the window displays details of the company file the DSN is connected to.
Visualize data using ODBC (Power BI example)Connecting a third-party app
What to do
The following steps describe how to connect an ODBC-compatible application to AccountEdge data. Power BI (32-bit) is used here as an example.
- Open the application to be used for data visualization -- for example, Power BI (32-bit).
- Go to Get Data > More > Other > ODBC.
- On the next screen, use the Data source name drop-down to select the DSN created earlier, then click OK.
- A credentials window will appear -- enter the same username and password that were used when creating the DSN.
- Once connected, all available indexes from the AccountEdge company file will be visible. Selecting any index shows a preview of the data. From there, the data can be loaded directly or transformed as needed for visualization.
Common errors2 items
Error 1: Architecture Mismatch
ERROR [IM014]
The specified DSN contains an architecture mismatch between the Driver (32-bit) and Application (64-bit). This is the most common ODBC error -- it occurs when a 32-bit ODBC connection is configured but a 64-bit application is being used.
What to do
- Go to the application where ODBC is being used (commonly Excel, MS Access, or Power BI).
- Open the About page of that application.
- Confirm the application is 32-bit and not 64-bit.
- If the application is 32-bit but the error persists, reconfigure the DSN from the ODBC Data Sources Administrator (32-bit) -- see Configure ODBC above.
Error 2: Unidentified Connection Error
ERROR [HZ080]
"[AccountEdge ODBC] -- An unidentified error has occurred. A connection with the company file could not be established." This typically means the company file name is too long, contains unsupported characters, or the file location is inaccessible.
What to do
- Move the company file to a local folder such as Desktop or Documents.
- Rename the file to remove any special characters.
- Reconfigure the DSN from the ODBC Data Sources Administrator (32-bit) -- see Configure ODBC above.
ODBC support reference (internal)Pricing, purchase, platform support
Internal reference
Useful information when handling ODBC-related support calls:
| Pricing Model | Paid, annualized -- non-subscription, one-time purchase. Needs to be renewed when there is a company-file-upgrade available. |
| Cost (USD) | $499 |
| Where to Purchase | accountedge.com -- go to My Account |
| Platform Support | Windows only. No ODBC support for Mac. |
| Compatible Products | AccountEdge Pro, NE, and Hosted (Dedicated VDI only). Session-based hosting is not supported. |
| Hosted Installation | After purchase, customers must contact AccountEdge to have ODBC installed on their Hosted VDI. Create a support case and post in the AEH group for apps4rent escalation. |
| MS Apps on Hosted | Customers require a Microsoft 365 add-on to install MS apps (Excel, Access, Power BI) on their Hosted VDI ($16/month/user). Advise them accordingly so the appropriate charges can be applied. |
| Cross-platform | ODBC is not cross-platform. AccountEdge, the ODBC driver, and the Microsoft visualization app must all reside on the same environment (e.g. all on Hosted VDI). |
| What ODBC Is | A connector, not an application with a user interface. It enables Microsoft visualization tools (Excel, MS Access, etc.) to connect to the AccountEdge database. |
| Third-party App Issues | For issues within the Microsoft application itself (outside Hosted environments), direct the customer to their IT department. |